Lesson Guide

Build an AI Chatbot That Answers Customer Questions 24/7

Your best customer support rep knows every answer — but they work 8 hours a day. CustomGPT trains on your own documentation, FAQs, and product pages, then handles customer questions accurately and instantly, any time of day.

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Try this starter prompt

Copy and paste this into ChatGPT or Claude with your details filled in. It's a simplified version — the full prompt chain is in the app.

Chatbot Design Blueprint

Help me design a CustomGPT chatbot for my website.

Business type: [e.g. "SaaS product" / "online course" / "e-commerce store"]
Top 5 questions customers ask: 
1. [QUESTION]
2. [QUESTION]
3. [QUESTION]
4. [QUESTION]
5. [QUESTION]
Content I can train it on: [e.g. "FAQ page, product docs, pricing page, 10 blog posts"]

Design my chatbot:
1. A welcome message that sets expectations (what it can and can't answer)
2. The 3 most important things to include in the training content
3. A fallback response for questions it can't answer
4. How to measure if it's actually helping (what to track)

→ Get the full chatbot setup + training guide in AI School